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This has to be the worst experience ever. The website went back to old addresses I had on file and used an express checkout without any warning. I tried to cancel my order or call to have it cancelled and there is no customer service at all. I tried calling my credit card company and Bluefly has already charged my account 800 dollars for the item and there is nothing I can do. I do not want the item. I tried to cancel immediately and there was no way to contact the company - no call center on to email them. This is a poor website and even worse customer service. If I am charged for this and get no response I am plastering this over social media and to the Today Show. This is ridiculous.
Laura A.'s review of Bluefly earned 4 Very Helpful votes
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These guys sell fake stuff they dont have a phone number... They say they accept returns but they...
Hi Laura,
Our website has a Contact Us page which lists our Customer Service email address which is flyrep@bluefly.com.
I hope this helps!