Gave them more than a week, on the day i was suppose to get the paper they said it is not ready. Couple of hours later they sent me the document, completely did not follow instructions. I gave them a very detailed information and instructions did not follow it. You can tell they wrote the paper in hurry, when told it is wrong they kept me back and forth telling me they are checking. Then they said they need more time. Again couple of hours later they told me i didn't provide enough information and i have to provide them with the reference. Again asked for more time, mind you i am passed my due date to submit the paper. Refused to refund my money. By this time i sat all night and wrote my own paper and i needed my money back. They refused and the insist they will edit. When i refuse, they told me it takes time to investigate and refund. They are liars, don't trust them at all. Until you give them all your money they are very sweet and helpful, once they get their money, they don't care about you.
Hello, Laura! We are really sorry to hear that you had such a frustrating experience. Please, provide your email so that we could locate you in our client management system, investigate the issue ASAP and provide a compensation once you are mistreated.