latika s.

I'd placed an order and made full payment on 10th May. The email that I received mentioned that my order will be dispatched in 8-10 days and it's been 20 days and there is no sign of the order. I've called their customer care and have either reached voicemail (and got no response back) or have repeatedly heard 'All agents are busy, please hold the line' I've also written to them on their Facebook messenger where it says that their account supposedly 'typically replies within minutes' but sadly I have not received any response. Their contact us section of your website shows an error when you try to submit a query. I posted a message on their Facebook page as well, which I guess due to some settings is not visible to the public. I've written a mail to them and the auto-reply says post your query on 'Contact Us' section of their website-which doesn't work. Basically its a fraud. Money gone down the drain. Thinking of lodging a complaint through Consumer Court. Pathetic experience. NOT RECOMMENDED AT ALL