I wanted to cancel my order and they said to call back. I called back and they said it was already in print. If I would have canceled the order it would have worked out. I was waiting to approve order like all other companies and they said you had to request a proof. There was a misspelled word. I always approve my orders if its correct. Now they said no refund no discount because they send everything straight to print. Beware. First time using this company and never again. Never had to request for a proof its a automatic email for graphic companies. Don't use this company