La T.

I got a letter from my bank stating that they were going to chargeback to my bank account 4 amounts of $39.95 which comes to a total of $160 for VIP Membership fees from JustFab. This is a lot of money especially in my situation right now being unemployed right now and just had surgery. JustFab also refused to give me my money back for a couple of items I wanted to return brand new, they insisted on giving me store credit which is not what I asked for. I had disputed these amounts with my bank and I was told JustFab REFUSED to Refund me my fees for whatever reason. I contacted JustFab myself about the matter and yea they sounded empathetic to my displeasure but kept saying they could not refund me. I really could not get it together for a while about the process they have in place called "Skip The Month" which is why I kept getting charged the $39.95 fee every month in the 1st place. I have finally figured out a system for myself by using a reminder to call JustFab during the 1st 5 days of the month now to avoid my bank account being charged again for this monthly service fee and having to go thru a dispute process all over again but it's too late now as I am no longer interested in shopping again with JustFab for treating me this way so with that being said I am about to END my membership/account with JustFab and find somewhere else to shop because JustFab Refused to provide Excellent Customer Service by not refunding me.