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larysa b.

1 Level 1 Contributor
  • 4 Reviews
  • 6 Helpful Votes
  • 0 Thank Yous

Experience: Jobs, Home & Garden, Society

Member since May 2014

  • Reviews

    4

  • First Reviews

    2

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Review Distribution

4 Reviews by larysa

8/12/19

Poor customer service and explanation of promotional rates. Inexperienced/poorly trained staff.

We purchased couches last June. We we're told that there would be not interest until after one year (the promotional time frame). Well that was not the case. No one explained or mentioned an accrued interest rate that would be charged for the full amout of the couches at the end of the promotional period. So we are being charged an accrued interest on top of the interest for the remaining balance.

I called comenity bank after seeing my balance almost double from my previous statement and they said " If i knew where to look online I would see the the charges that would accur if the balance wasn't paid in full."I asked them if we could pay the remaining balance without the accrued interest since it was only 10 days past the promotional time frame and they were unwilling to come to any agreement. We we told there was a 3 day grace period but now we are passed that. It feels like extortion to me. If i was notified it would have been paid in full. They say they send letters but again i pay online and view my statements online so i feel there should be warnings online, in clear view, since i don't know "where to look " as the representative stated.

I've tried calling zgallery customer service and after being on hold for 20 minutes I decided to leave a message as prompted but as soon as you push zero it takes you to a voicemail and then discontents. They also don't respond to any emails.

Very poor customer service. I will never purchase anything from zgallery nor will any of my friends and family after hearing about my poor experience.

3/6/19

I met David B Menchetti through my local to represent me in a workman's comp case.He was supposed to pay the union on my behalf what the union payed me for my temporary disability while I was out of work. When the case was settled Mr. Menchetti did not pay the union as he promised. Now I'm uninsured because he was dishonest and did not pay the union what was owed. I was confident everything was resolved until I was contacted by the union a year later and told I owe this money. I'm very dissatisfied and in a difficult situation, with no insurance due to his greed and dishonesty.

7/22/18

I returned a birthday gift and received store credit. Well when I went to use that store credit it was not honored.So they received their merchandise and kept my $47 because they went bankrupt. I will never shop with any future stores associated with this company in the future.

5/21/14

I only gave one star because 0 was not an option. Complete scam do not waste your time or money! I have been charged fees of $1.07 multiple times and charged $35.80 a couple times and the website promised a one time charge of $1.95 or whatever it was and well that's definitely not the case. And no their website does not make it clear that you will get charged or that you have to unsubscribe to avoid monthly charges.It was supposed to be a one time fee to email myself the resume and it did not come out exactly as it was previewed! SCAM!

dougj2
Laura T. – LiveCareer Rep

Dear Larysa,

Thanks for your comments. We welcome all feedback from our customers.

The subscription that you paid has a recurring billing feature and you can cancel at any time. Our subscription prices and policies are clearly stated in the details of the subscription underneath each price option, in bullet point form. We automatically send a payment confirmation to the email address you’ve used upon purchase, stating the amount that you’ve paid for and the auto-renewal date. We even provided several ways to cancel including by phone, live chat, email, and self- cancellation in your Account Settings if service is no longer needed.

LiveCareer is an international company. We processes payments through LiveCareer UK, Ltd. with its offices in London, England. Some banks charge an international transaction fee, even when the charge is in US dollars. The fees for $1.07 are charged by your bank and not LiveCareer.

If you have any questions, our Customer Service team is available 18 hours a day, 7 days a week from 6am- Midnight EST at toll free 1-888-816-0576 or through live chat on our site. If you prefer you can send us an email to: customerservice@livecareer.com. We also list our contact information on our "Contact Us" and "About Us" Pages on our site.

Best regards,

LiveCareer

larysa Has Earned 6 Votes

Larysa B.'s review of Z Gallerie earned 4 Very Helpful votes

Larysa B.'s review of Carsonpiriescott earned a Very Helpful vote

Larysa B.'s review of LiveCareer earned a Very Helpful vote

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