We began on a journey a few years ago to find a business solution that wasn't just a phone service but a service that encapsulated many areas of our business. We found Nextiva had begun wrapping other business solutions AROUND the VOIP product. Being able to have a fully integrated CRM, Business Voice, Online Chat, Survey, and email marketing platform that all works together is exactly why we have stuck with Nextiva. Many improvements and innovations focused on business solutions rather than simple of telephone service has made this our company of choice.