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lars b.

Contributor Level

Total Points
81

1 Review by lars

  • Lazada

8/17/18

Got 14.000p worth in my inbox, 8 items in total that i need to order. Camera, vacume, motorcycle side boxes and few other things. But i cant complete order. Shipping fee is 9200p. They are imbeciles. I told support many times already and they are clueless what to do. I cant order even a pair of 75p sunglasses because they cost 1006p in shipping. The 2000p action camera costs 1600p in shipping.

I cant wait for shoppee to get better, as many items they have no delivery options yet here in tagbilaran.

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Lazada P. – Lazada Rep

Hi lars b., we understand that you are one of our valued and you are highly appreciated. However, this new guidelines regarding our shipping policies is applied to all our customers. Please be informed that the shipping fee is now determined on a store-level cart. You can get free shipping once you meet the minimum spend required by the seller. If you will not be able to reach the minimum spend, a shipping fee will be applied which will be based on the Weight of your item(s), Seller's origin and Customer's location. To know more about our Shipping fee, kindly refer to this link; https://goo.gl/JZSnmV

For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

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