Larry S.

Personally I will not buy directly from Zagg again. Their products for the most part are fine (though competitors are often just as good or better). BUT if there's anything wrong there's no one to speak to or email. Even seconds after you place an order you can not rescind it or change it. Recently I purchased one of their chargers. It would not recognize my iPhone so it was useless. Another brand had no issues seeing the iPhone. That to me is a defective product yet I had to pay to return it.

Overstock (and Fed Ex) sends out emails saying the package has been delivered when it's not been. I called overstock to report the issue and the customer service agent tells me this is a common practice and they wait 24-48 hours after the email before processing a package track. This is fraud. They are dishonestly sending information they know is not correct to customers. If the package is on the truck they should not be reporting it as delivered, I don't care what the reason. If Fed Ex is fraudulently telling them it's been delivered they shoul process a track every time. Fed Ex will stop sending dishonest information if they have to process each of these tracking requests.