Came here last weekend to check out the infamous Anniversary Sale.
Of course the partner and I said to ourselves, "let's just check it out, browse, we don't need anything, really."
Well...$400 later... we walked out with 4 new pairs of shoes, 3 of which we had to online order since they were selling out of a lot of shoes on sale.
But to be honest, I'm purely writing this review for Cody (S.?) in the Men's Shoe Department. That man is a Saint! He was very professional and friendly, and didn't hesitate to process our online orders which were time consuming. We also had a return that he gladly exchanged. He very much met the high caliber bar of service that we expect from Fsession.
I was really disappointed to hear that he was only hired on as a temp for the Anniversary sale. As someone who has worked retail for 10+ years in the past, as well as a temp worker, I know how hard it can be to be uncertain where your next paycheck is going to come from, and I know what good quality customer service is.
Nordys, do yourself A FAVOR and hire this man on permanently!
In the end, my partner and I both LOVE our shoes. It's not often you get Frye's, Brooks, and Limited Edition Timbalands on sale, so we definitely had a great experience. I even went back again for a 2nd time just to see Cody and order more boots.:)
Great job to him and the Men's Shoes team!