I was looking to change from a Blackberry Priv to an iPhone. I went on the Web and found favourable reviews for Orchard. I did my research and decided to go with them. I purchased an iPhone X from them. When it arrived, I was really impressed. It looked like a brand new phone with no scratches on it. The phone functions perfectly and I have been very happy with it. I would definitely recommend Orchard if you are shopping for a quality used phone and a company that stands behind their products.