Tickpick is a third party buyer of tickets that they then sells to you. They claim to back up the sales proclaiming how responsible they are. I bough concert tickets from them and couldn't get the real barcoded tickets through their ap. At the concert, I called and asked for them to please get them to me - they said they couldn't and no, since they had themselves bought the tickets they couldn't issue me a refund. I couldn't get in to the concert and lost the money I paid for the tickets. That's what you get with their guarantee
Hi Larry,
We're very sorry to hear about your experience, as we of course never want anybody to endure anything like this. We will like to help and look more into this issue. Please email us at support@tickpick.com with information regarding this order and we can more forward to investigate this for you.
Once again, we sincerely apologize for this terrible experience and we are here to help.