Thumbnail of user larryj146

Larry J.

Contributor Level

Total Points
83

1 Review by Larry

  • Teespring

12/11/18

The Teespring Company shipping the Lucas the Spider is a bad business all the way through. Any business that cared about customer service would apologize and update customers on the status of their order if it was going to be late. Some of the better companies would have even offered a refund if the delay was to long for the customer. A good company would update customers again if they found there was a defect with the product. They failed completely.
My Lucas the Spider order stated: Estimated Arrival: Fri, Oct 26 - Tue, Oct 30. When it didn't arrive I had to contact Teespring to find out what happened. They stated: You can expect to receive the item in November, and you will receive another email with the tracking details as soon as it becomes available. When it didn't arrive in November I had to contact them again. They stated on Dec. 3rd: by the end of the month the rest of the orders should be in the mail. Well I finally received it and the voicebox doesn't work. Now I find out I have to go through Teespring again for that.
BUYER BEWARE, is what I should have thought. From now on if I don't recognize it as a reputable company I will check the ratings first.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We're sorry to hear that there is an issue with your Lucas the Spider Plushie and we're happy to help! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US for assistance. Thank you.

Larry Has Earned 3 Votes

Larry J.'s review of Teespring earned a Well Said vote

Larry J.'s review of Teespring earned 2 Very Helpful votes

Larry hasn’t received any thanks yous.

Larry doesn’t have any fans yet.

Larry isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kelsayh
2/16/24

This company is a terrible company. I designed this for the loss of my brother and my sister in...

Thumbnail of user carrieb670
1/27/24

I ordered a sweatshirt from Teespring and the one I got had what was clearly a misprint. The...