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Larry H.

Contributor Level

Total Points
161

2 Reviews by Larry

  • DressStreet

11/10/14

I ordered here for the wife. Experience was perfect and they helped with an exchange. Good site and I recommend them.

  • CamerasAndParts

11/10/14

My review is for a parts order which I later turned into just having them repair it, it was specially a lens unit I bought from them to install into my G12. They provided no installation instructions for the part, so therefor how can someone actually install it. I saw they have very good reviews for their actual service packages and if I had to do this again, I would just have them repair it under the service packages they offer. But since I took the plunge to instead just order the part since I thought I would save some money and time, it was tough to get it installed. In the end I sent it to them and they only charged me the difference which was nice. They did do a fine repair, perfect actually, but in the future I think they should tell people that if they just order the part and try to install it by themselves, there are no instructions. They responded in that if I ordered the part from Canon that it wouldn't have included instructions either. I said fine, but I didn't order it from Canon, I ordered it from you. I'm not trying to beat them up but rather just get my point across. When we switched it to their complete service and repair package, that went quite well, the repair was done fast and perfectly. I would use them again only for their complete repair and service packages. Ordering a part alone can be difficult because not everyone can install something like a lens without instructions on how to do so.

Tip for consumers:
If you need to have a camera fixed, their complete repair packages for $89 are truly the way to go. That will get it fixed and serviced. I do not recommend just ordering the part and trying to do it at home by yourself. I'm telling you from experience.

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