Larry G.

At the time I signed up for this site all basic web service was completely free. I am assuming in a nice semi-hidden way they let me know that if I didn't cancel this "trial" that I would be billed. I took no action on my account. Never used their web building service. And soon forgot about them. Went to their site as a learning experience on website building. So 6 months later I received a bill for $30+, and additional 12.99 late notice fee. No phone support is offered to discuss issues with them. A complete disconnect. So we went back and forth with emails and in the end they had no sympathy. No one should pay for a service that was not used. Companies get paid once a service is actually used, no freebies for businesses. And get a phone. You're supposed to be a professional business.