Larry D.

Ordered online several snowmobile parts the first week of January. Made a special call to be sure I would get what the parts diagram showed. "Yes, you will" was the answer. Well, it wasn't even close, and what I paid over $13 for, I can buy at a local auto parts store for less than $5.
Called to discuss this with them, got a runaround that "You got what you ordered, blah, blah, blah... its all in the Terms and Conditions..." the guy was literally YELLING at me.
Called again to cancel part of the order, which was now 2 MONTHS after placing the order, (snowmobile season almost over now...) was very calm and again explained the situation, and asked about sending back the $13 part. The response, "Thats an electrical part, thats not returnable" even in a sealed FACTORY OEM package. I again was calm and stated that this is really bad business on their part, and again this guy starts YELLING at me about the Terms and Conditions.
BY THE WAY, IF YOU CLICK ON THE "TERMS AND CONDITIONS" LINK ON THEIR PAGE, IT ONLY POPS UP A WINDOW THAT SAYS,
Terms & Conditions - Online Orders
Skidooparts.com
Tel: *******506 Fax: *******325
Strangest T&C statement I've ever read...
Don't waste your time with these guys, buy local.