Customer service stinks! I ordered filters for a commercial customer of ours. I only ordered through Filters Fast because they said they had them in stock with 2 day shipping. Day 4 still haven't shipped. Can't get an update because I have never had success with them answering their phones - EVER! Recording says they will save your place in line and return your call that day. I'm still waiting for a return call on day 4. I emailed them. Sent me an auto reply that was flagged by my computer as containing malicious content. Kudos to the people who rated this company with 5 stars. (Friends and family?)
Hello Larry,
I am very sorry to hear of your negative experience. I would like to look into this and try to rectify the experience that you had. Can you please email me your order number at Lindsey@filtersfast.com and I will look into this immediately.
Thank you,
Lindsey Williams