First and last time using this service. They have no clue what they're doing. They put the wrong value on my package so I had to pay extra customs and duties, and they were totally apathetic about fixing their mistake. I had to make a bunch of phone calls and straighten it out. They are careless and sloppy. I asked for a partial refund because they messed up. Never got a reply. DO NOT recommend.
We do apologize for the valuation issue. That can always be resolved with our service. We also advise that you can upload the invoice to your account before a package arrives so that our team uses the invoice to value the package.