I believe this company is a scam! DO NOT BUY from them! I received a defective monkey which was supposed to be a fingerling monkey but instead it is a "Happy Monkey" and it has been over a month and they keep telling me they are looking into it. I sent a video to show that my daughter opened the monkey for Christmas and it DOES NOT WORK! They have horrible customer service and sell you JUNK! All Evie the representative says is that she has notified the shipper and will get back to me. WHAT? WHEN? I have NEVER been so DISGUSTED! I will tell everyone to NEVER BUY from them! Basically I just flushed my money down the toilet!