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My parcel didn't arrive and UPS advised me that it had been lost. I contacted Yoox and was promised that an investigation would take five working days to resolve. I received no communication from them whatsoever. After many phone calls was promised a deadline of Friday 26th July. I contacted them and was advised that now I have to wait until August 5th! Absolutely and utterly disappointed with this company and would not recommend them at all. They have the worst customer service ever. Until now I haven't received any email or call from them.
Lara C.'s review of YOOX earned 2 Very Helpful votes
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