Bank of America should close their doors. My 94 year old mom has banked with BOA for over 50 years. First you can never call and speak with a representative at the location you use. Secondly, they closed the location she used and unfortunately she decided to continue banking with them so now I have to drive her over 10 miles to do her banking. And for me the straw the broke MY back...they closed the drive thru. BOA do you have any idea how inconvenient it is for a elderly person to struggle getting inside? Not to mention someone who is in a wheelchair and even a parent with small children. When I asked why they closed the drive thru I was told they didn't have enough staff to cover the window. Really??? Shame on your greed BOA!