Thumbnail of user lanef

Lane F.

6
Level 6 Contributor
NYC area

Contributor Level

Total Points
13,505

About Me

I shop too much!!

How I Can Help

I use to be a manager for a specialty clothing store and I have worked in the top department stores for years , and I teach customer service at the college level.

Interests

Shopping, reading, research, community development

121 Reviews by Lane

  • Eddie Bauer US

1/4/12

This is the best ever site for outdoor clothing for camping and weekend play clothes. I have a pair of 15 year old leggings from eddie bauer that still look and fit great- they had the best quality and I hope they maintain this. The best leather gloves just perfect. My company use to give eddie b gifts at conventions which made these meetings bearable, hence my love for eddiebauer.com. I hope they never change as they really do customer service well. Many eddie stores closed a few years ago, but I found my self shopping on line more so no hard feelings. Eddie Bauer items are wonderful thus far.

  • Lands' End

1/4/12

This is a great site for sunday play clothes and out door items. They really want to provide great items and customer service. Great for campers!

  • Juicy Couture

1/4/12

2012 "I have had good results with this site and good interactions with customer service last year. I have seen sites decline when they get to popular, and I hope this has not happened to Juicy. I bought four very expensive Juicy bird items and they were just as pictured, and I have spent way too much on 50 charms. I have been lucky and everything was right. The stores are very nice and try to offer great customer service. I had very good shopping experience with juicycouture.com which is the only real site." 2019; This is not the same company, therefore, not the same quality or sales satisfaction "On October 7,2013, Fifth & Pacific, Inc. announced that they would sell Juicy Couture to Authentic Brands Group for $195 million. In June 2014 the company was reported to be closing all its stores in the United States, with the closure expected by the end of June 2015." Not the same company! From 2012. I placed imagines of my items which are good quality and as seen in pretty little liars

  • Bcbgdressoutlet

1/4/12

FAKE site with rip off clothing and shoes. Sells other fake designer items. Never shop the fakes as they support terrorism, drugs and crime. Only buy with the real designers and real outlet flash sale sites.

  • Bluefly

1/3/12

Old review: Had to give five stars for selection, customer service, and fast shipping. I have only had two issues since shopping with them starting in 1999, and they resolved my issues without one hundred calls and e-mails. Only got one wrong item in 70 transactions, and I got my friends and co-workers shopping with them as well. You have to watch sales at bluefly as prices change daily. It has some of the best high end offerings. New Review: However, 2/1/19 abruptly closed its doors on Friday, "surprising its own staffers, Employees of the tattered clothing site trudged to work at West 39th Street offices on Friday only to learn that they were locked out of the building, sources told The Post." Bluefly is gone and had been dead since 2017, the company moved into a new office in the Garment District in Manhattan that was half the size of its former 17,000-square-foot headquarters. Now owned by a Chinese manufacturing company the name of which was not even known to company insiders who referred to the chief executive of the firm as "Rainbow," I will never shop with bluefly again. This is why people have had such a hard time with their orders. They are holding the site open saying they will return. STAY AWAY EVERYONE! Since my new review bluelfy site is back up with over priced "sale" items with no phone number to call the company. The company address is in a parking lot with no names on structure when you google it (1124 Kane Concourse
Bay Harbor, FL *******) The phone number to the building *******455‬ is a phone bank with over 15 companies using it. I feel that this is a fraud site now. Those ripped off need to call the state attorney general for florida and Internet Crime Complaint Center (IC3). Or, you can use the FBI's online.

  • Target

1/3/12

You have to be really fast at ordering online with target.com as items with disappear from your confirmations. The missoni for target mess is the best example of what is wrong with the target online system. I do have to say I have had more good experiences with target than bad, but special sales require extra efforts to get what you want. Target gets high marks for the selections alone... it is hard to be mad at target.

  • Christian Louboutin US

1/3/12

This is the real loubie site and the only real us site. It is slow because everyone is on it, but it has all the real information about the stores as well. They ship and so do the stores. I have never had any problems with the stores sending me what I want, and they are so good they will send you a picture of the shoes before you purchase. I love them like a fat kid loves cake... so addictive!

  • Us-christianlouboutin

1/3/12

FAKE site selling canal street NYC fake loubie knock offs. These shoes will fall apart on you and the red paint flakes off. Do not send money to this site.

  • The Outnet

1/3/12

I really love outnet it is my go to site. I will check outnet first to compare prices and while they are good they must be watched for the lowest prices. I order with little issue, fast shipping and great customer service. Have never been sent items I did not order. Outnet always gets my orders correct so I suggest outnet for couture shopping. Outnet is discounted netaporter.

  • Uggsca.us

1/3/12

FRAUD SITE! STAY AWAY from uggsca.us.

  • Amazon

1/3/12

They have everything! Amazon customer service is a part time job for you if you have a problem, but it could be worth the effort for hard to get items. Amazon has been a great shopping resource for me but I only purchase NEW items and double check everything before placing the order. I had to give them another star because they really try to give the best in customer service! You really need to research your product and who is fulfilling the order before you buy! AMAZON DONT CHANGE ANYMORE! KEEP THE GREAT RETURN POLICY AND YOU WILL KEEP CLIENTS!

  • UggAustralia

1/3/12

This is the real site and I have had good results with shopping here. Fast shipping, fast easy return, and fast exchange. I have only ordered clothes from the site and use it to get information about what is in stores. Note that the fulfillment of online is done through a vendor that supports maybe eight other different store sites. Only ordering from an Ugg store is direct from Ugg, but the vendor did a good job with my ordered and exchange. Sorry to hear about folks having issues with this site- but the vendor ugg's uses may have been over taxed at the time.

  • SideReel

1/3/12

Good site for finding shows and watching them with just a little effort. One must be careful with this site as it will use links that might have suspect content... just report those links to sidereel and never sign into them. Other than the time limit I have not issue with sidereel it is a good free way to find and watch episodes that you miss.

  • Home Depot

1/3/12

I have not had any issue with shopping online with Homedepot.com, and the customer service was very good. I ordered online only available items and had them shipped directly to me with out a big issue. Just a little dirt on one item and hd took care of it right away. I was just a little mad that I did not get the best sale price on my item, I missed a huge sale by two days. Frequent visits to the site is necessary to keep up with sale prices. I have any good results ordering online and picking up items in store. Homedepot has been a go to site for my household needs, and I hope they keep up the good work.

  • Gilt

1/2/12

This was a great concept and a great site I have never had an issue prior to 4/2018- spent thousands of dollars with gilt since 2009. Gilt was sold to Rue lala (2018) and now it has the same garbage return policy and will be as big a black hole just like rue lala. I will never order from Gilt again since they are no longer a part of Neiman Marcus. Older review 2016:" I hope to never have a customer service issue, but they answer the phones at gilt and try to answer all questions. Good prices, but very bad return policy so never order anything that you are not completely sure of... size, designer etc. This is a real site, not a scam (owned by neimans), but you must be sure of the sale price as they don't price match. I ordered McQueen faux fur for $300 (from $600)- Nordstrom marked it down to $99. Guilt would not match so I canceled. I have returned items I found for less, but gilt is making that harder to do. Do your homework before you buy from guilt.(2016)" NEW 2019: DO NOT SHOP HERE! Everything looks so good, but you might get stuck with the product (refund in 30 day minus $10) or have to take a credit. Rue lala is garbage and has destroyed gilt, but all the complaints have made gilt change some horrible rue lala adopted polices. I love 99% of what I see on gilt, but I have lost complete trust in the site. Rue ruin a great shopping location and I am upset!

  • Walmart

1/2/12

I love the Walmart! If things go bad with the order it takes a minute to get things straight but the pricing is worth the risk. Demand is so high on that site you can place an order get a confirmation and days letter another e-mail say they are sorry for not being able to complete the order. I still have love for Walmart because when it is right it is the best. I order on line and have it delivered to the store... this seems to be the best way to get what you want... done right!

  • Tory Burch LLC

1/2/12

http://www.toryburch.com/ is the real tory burch site that is tied to all the stores and outlet stores. When they have a sale it is the best ever! With great customer service and fast shipping. My only complaint is they will mark items down left and right- so you need to watch everyday to get the best price. It is worth the hunt if you are a tory fan! Really great site for tory items and great prices. If you have an issue go into your local store and they should be able to help- the customer service is so much better.

  • Toryburchsoutlet-online

1/2/12

Negative 10 stars... another fake tory burch site. Nothing real and a waste of your time and money... just burn your dollars before shopping on this site. STAY AWAY FROM THIS SITE AT ALL COST!

  • Toryburchsus

1/2/12

Less than one star... negative 10 stars! This is not a real tory site and they do not sell authentic real tory burch products ever! STAY AWAY FROM THIS SITE!

HSN
  • HSN

1/2/12

I would give HSN five stars, but surepost shipping knock them down a few notches. I like the pretty good prices, selection, and the customer service- HSN has different items a little something for everyone. Surepost is the worst concept as you have UPS deliver the HSN package to the USPS for the delivery to the house. This hand off can add days to the delivery process- if you get the package at all. I really have to see something at HSN that is nowhere else for me to go through that surepost craziness.

Lane Has Earned 355 Votes

Lane F.'s review of Christian Louboutin US earned 6 Very Helpful votes

Lane F.'s review of The Addison Collection earned 6 Very Helpful votes

Lane F.'s review of HauteLook earned a Very Helpful vote

Lane F.'s review of UGG earned a Very Helpful vote

Lane F.'s review of SeatBeltBags earned a Very Helpful vote

Lane F.'s review of Macy's earned a Very Helpful vote

Lane F.'s review of Container Store earned 3 Very Helpful votes

Lane F.'s review of AKIRA earned 2 Very Helpful votes

Lane F.'s review of SSENSE earned 8 Very Helpful votes

Lane F.'s review of Banana Republic earned a Very Helpful vote

Lane F.'s review of Gap earned a Very Helpful vote

Lane F.'s review of Beats earned 2 Very Helpful votes

Lane F.'s review of Kate Spade earned 6 Very Helpful votes

Lane F.'s review of REVOLVE earned 20 Very Helpful votes

Lane F.'s review of Alexander Wang earned 3 Very Helpful votes

Lane F.'s review of The Ladders earned 2 Very Helpful votes

Lane F.'s review of Puma earned a Very Helpful vote

Lane F.'s review of RueLaLa earned 5 Very Helpful votes

Lane F.'s review of Moda Operandi earned 7 Very Helpful votes

Lane F.'s review of Design Toscano earned 13 Very Helpful votes

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