Lance T.

I tried to redeem a $200 gift card that had been given to me and placed an online order with Blissworld. A few days later, I received an email stating that one of the products in my basket was not available and that the entire order was cancelled. Frustrated with my entire order being cancelled, I called customer service to request a refund of the gift card, which they agreed and advised that I would be required to complete a W9 form as well as a Bliss New Vendor form, which I completed and submitted to the customer service rep. After more than a week, I didnt hear back from Bliss and called the customer service rep numerous times and left messages to return my call with the status of my refund. After another two weeks, I finally got in touch with the rep and she said the forms has been submitted to corporate and that she didnt know how long it would take to get approved. Disappointed with the response I received, I agreed to redeem the gift card to avoid any further contact with Blissworld. To my surprise, when I tried to use the gift card, it was declined. I will never purchase anything from Blissworld again.