Lance S.

Purchased a massage deal for my mom as nice Mothers Day gift. The deal was with Massage Advantage, but every time she called they said they were fully booked. The Fine Print said "by appointment only". Groupon refused to refund me for that reason.

I initiated a project with a seller on fiverr to design a company logo. The package included 3 revisions. After the 2nd revision the seller claimed the job was finished even though I did not approve what was delivered. I let the seller know he would be getting a bad review and credit card dispute if he didn't finish the job or refund my money. I gave him 5 business days to respond and didn't hear anything back until after I submitted a bad review and filed a complaint with fiverr. They sent me a generic response which had nothing to do with my situation. The seller begged and pleaded to have me change the review and promised to finish the job. After another 2 business days I filed a paypal dispute, at which point fiverr disabled my account which prevents me from communicating with them and the seller any further.

I order some countertop laminate and it came damaged. I paid $78 for the standard shipping. They were approved for a damage claim by UPS but have refused to refund me the $78 even though UPS refunded them that cost. They think they can rip me off and if you give them the chance I expect they will do it to you also.

Update: shortly after writing this review I was contacted with an apology. They have made it right, but I had to fight for it. I still won't be doing business with them again.