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Experience: Computers & Technology

Member since March 2020

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1 Review by LANCE

Where do I start?!?! These guys are great at empathy, all show and no go. It took me 60 days of constant communication and constant empty promises to finally give up and attempt to get my money back. Here is the timeline.

No physical address, no reviews on their website, all evidence of a less than scrupulous business. These guys are trying to get every dollar out of you, and will do everything it takes to get your dollar. They are very nice about it, but it is what it is.

Ordered TV. Only to hear back what seemed to be a good deal wasn't. I ordered the " 10 bit", and that it would be an additional $1,000 to get the right TV. Still better than going to Best Buy, so OK. Did that.
Then, Christmas came and went, New Year's came and went, then Superbowl came and went, with no TV. Excuse 1. Holiday demand. Excuse 2. You must live in a rural area (I guess Chicago is rural these days compared to New York. Excuse 3. We had to reship (only to learn these TV's come from a distribution center in Indiana or Iowa and not coming from New York. Excuse 4. Next Tuesday, Promise. (Delivery is always going to be next Tuesday). Ten times of hearing this later, I set an internal deadline of not this Tuesday I am just going to cancel.

Well, to this date they haven't refunded my money (going on 90 days) and just went to Mastercard for the dispute. That got the ball rolling. I am not sure what angle or scam they are running, but will say; stay away. The lure of a good deal was just too great for me, and it comes down to if it's too good to be true, it probably is. This defines SynergyTVs.

Take my review seriously folks and question the positive reviews. It may be feasible they deliver what they say at the price they say, but don't count on it.

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