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Fast and responsive, they compete close to MSRP and update you on any and all movement of your product. They are secured and reliable. 10/10
Short responses from their customer service team, horrible communication, passive aggressive, and tells you your product is shipping over and over only to find out they never planned to ship bc it was never in stock. This place sucks.
Tip for consumers:
Use a dumpster instead. At least it can’t be passive aggressive
Products used:
Bike purchases
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After pre-ordering an item in early October from BBTS for a birthday in October, I found this...
Customer ordered on April 16th.
We emailed the customer on April 27th.
Here is what we said to the customer:
Apr 27,2020 10:57:39 PM
Hello Lance, Due to circumstances beyond our control, the Schwinn Wayfarer Men's 7 Speed Retro Style City is out of stock and no longer available. We have therefore cancelled your order.
We don't see any other notes in the order reflecting what this customer is saying. We think with the way things are, he received an appropriate timely response.