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The two bracelets I ordered looked great online, so I ordered. One was 7" and the other was 7:25" (which I was worried would be two large). Both got here yesterday and looked like they were for a child. They both measured 6", so I initiated a return for both items. Very sad.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
When unable to access my account or even connect to a login screen, I called in. The first time I got hung up on. The 2nd time I was connected to a barely English speaking representative who kept putting me on hold and repeating himself probably 30 times (ie. Let me just check on this, let me just check on this). In other words, just talking to let me know he was still there. He could not get my credit card number right to save his soul. I must have repeated it 5-6 times, very very slowly. I tried to get him to repeat each set of 4 numbers back to me, but he didn't understand. I finally got access to my account, but am now looking into other options for service now that I got access to my resume again.
Hi Lana,
We apologize if there was any confusion following your phone call with us. We take great pride in our agents and this is the first time we have heard any semblance of a language barrier. As we are committed to making sure that everything is to your satisfaction, please send us an email directly to: social@myperfectresume.com with your Account ID or the email address associated with the account, as well as more detail into the nature of your inquiry. Thank you.
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Empty.
Didn't like ring. I'm sending it back for a refund and will only buy jewelry when I can see it...
I ordered gift and paid an no additional $10 for 2 day delivery. The gift arrived 5 days later.
We regret to learn of the issue with the bracelets you received on order. This certainly isn't normal and not the experience we want for our customers. We did have inventory pulled on both items and did find some inventory on the Paperclip Bracelet was incorrect size, thank you for bringing this to our attention. All incorrect inventory was pulled. We didn't find any issues with the Byzantine Bracelets in stock and all measure 7-inches from clasp to clasp. We do see your return was requested and the refund will be issued within 4 business days from receipt of the return. We thank you for shopping Ross-Simons and hope to shop with you again in the future. A private message was sent.