65 pounds for nothing! I purchased special offer 25 pounds, tutor arrived and requested another 40! Inc 5 for travel! Disgusting did not learn anything! Avoid!
Dear Iana,
Thank you for your feedback. I am very sorry that you have been let down by your tutors, and appreciate how very frustrating this is for you. We have a customer support team working seven days a week to help you with this. Please contact enquiries@firsttutors.com and we can offer a replacement tutor at no further cost or a refund.
Whilst I appreciate that this does not alter the disappointing experience you have had with your tutors, I hope you will feel that we are trying our best to resolve the matter positively for you.
Kind regards,
First Tutors
lana Has Earned 9 Votes
Lana O.'s review of FirstTutors earned 9 Very Helpful votes
Dear Iana,
Thank you for your feedback. I am very sorry that you have been let down by your tutors, and appreciate how very frustrating this is for you. We have a customer support team working seven days a week to help you with this. Please contact enquiries@firsttutors.com and we can offer a replacement tutor at no further cost or a refund.
Whilst I appreciate that this does not alter the disappointing experience you have had with your tutors, I hope you will feel that we are trying our best to resolve the matter positively for you.
Kind regards,
First Tutors