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This company for one seem suspicious but I tried to help any business if possible. When I called about an item that was ordered 3 ago the response was " oh, your item will arrive late but there's a delay and pushed further back even more." I ask for the state the business was located and "jam" says he can't tell me due to company policy. I asked for a supervisor and he says they are all on vacation. I asked for a refund and he hung up on me.
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Lammar，
Thank you for your feedback.
ROSEGAL aims to provide customers with high-quality and low-cost products, and we take every single customer seriously and are committed to resolving their issues to their satisfaction.
Would you mind giving us your order number?
We will check the order information and try our best to solve you issue.
We are looking forward to hearing from you.
Best regards
ROSEGAL Customer Service