I ordered two pairs. First one on 7/3/19. I returned it because of an incorrect PD. Initially, I had thought that I that the prescription was not filled correctly and caused unclear vision. So I had two eyeglass stores verify the prescription on the lenses and was told that the lenses matched the prescription exactly. I got the correct PD from my doctor and ordered the 2nd pair on 7/9/19. This pair is great-good fit, vision. I was impressed with the excellent customer service I received when I had to return the first pair. No problems getting the full store credit. The whole process was very smooth. I recommend Zenni to anyone buying glasses online. Service and prices can't be beat. Thanks guys.
Thank you for posting this Zenni review. We are delighted to learn that you had a great experience when you contacted our customer service department and that our return policy enabled you to return the first pair and get another that works well for you. We are always happy to hear from a satisfied customer. Thank you for sharing your experience.