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We booked 4 months early to make sure there wouldn't be any hassle for our trip. I have to call them over and over regarding the changes on our itenerary ( arrival on first lay over is 10pm and we have to catch the next flight at 10:30pm which barely give us time to get out of the first plane and run to the next one). Agent I spoke to about this told me that half hour is enough to catch a connecting flight ( in an international airport) within 30mins, when we are suppose to check in atleast 2hrs before flight. Now, 10 days before our supposed flight, we do not hAve confirmation yet. Been calling them for the last two weeks regarding the changes on our itenerary and still couldn't give us confirmation. Agents I talked to would just tell me they would call me back at a certain day but they never did. It's been so stressful dealing with this company, I quit my job so we could go on a trip and now we aren't even sure if we have a flight to catch. The little money we save from going to Cheapoair instead of getting help from a local travel agent is not worth all the hassle and worries.
* CheapOair attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Laiza D.'s review of CheapOair earned 3 Very Helpful votes
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Laiza, at times the airlines under go several changes in their operations, and it could be even a day before a departure. As a travel agency we have no control over the changes, but can only help in getting a suitable flight that works for you with the help of the airline. As of Nov 29, your schedule change as you described was worked out, and you no longer have this connection that didn't work. We have reissued your ticket, and emailed the new confirmation on Nov 29. Our apologies for any inconvenience.