Their return policy is 30 days and for x-mas they extend it 15 days from Nov 15 to Dec 30 instead of Nov 30 to Dec 30. - I think 15 days is pretty lame. I bought the item on Nov 10!
The reason for my return is that their sizing is consistently off. My daughter is very petite and this dress is so off - she can't even get this dress thru her head!