I placed an order on 12/16 that was supposed to be delivered between 12/16 and 12/20! You can't get anyone on the phone there EVER and it's Christmas Eve and still nothing. Of course they are now on "vacation" so you can't even get an answer by email. I will NEVER order from this company again. I am so embarrassed that I won't have a gift for my son-in-law tomorrow. Guess I'm headed out to get a gift card.
Hello Kyra,
I am so sorry to hear you haven't received your order yet. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. We'll be reaching out to you directly via e-mail.
We look forward to assisting you further!
Thank you,
Christine