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kyra s.

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Experience: Beauty

Member since September 2018

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1 Review by kyra

9/19/18
These people are thieves. Firstly, they sent a $75 product, instead of the $55 product which I originally ordered. In order to return it, they forced me to pay for the return shipping. Further, upon its return, they shipped yet another product to me which I did not order. They required an explanation for the return: I wrote, "I NEVER WISH TO PURCHASE anything from TimeToSpa again for 2 reasons: (A). It was $30 cheaper on Amazon with free shipping and (B). You forced me to pay shipping costs to return a product I never ordered, which is bad business. I do not buy things from companies with poor policies." I made it clear that I never wanted to buy from them again. In response to that, they sent me yet another product: They charged my credit card for the $55 product, which I had already acquired from Amazon for less than half the price (two bottles, actually). So, not only did I not need that product as I had just acquired quite a bit of it, but I was also quite clear that I did not want to do business with them particularly. They stole $55 + shipping fees 3 WAYS. BUYER BEWARE: Avoid this company at all costs, or they will fleece you.

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