Kylie H.

I've used BH Cosmetic products in the past and have never had any issues. I received a Contour & Color product and first time I tried using it, one of the colors was completely hollowed out which caused it to completely shatter into all of the other colors. I tried contacting Customer Service and they wouldn't do anything since I had received it and it was beyond 14 days (though it had to be sent from my family after BH shipment out to Europe, so it was not in my possession until after the 14 day period). Not a good experience. Companies will not grow or last long if they keep up this lack of customer service. Very disappointed.