This company sucks. DO NOT BUY FROM THEM.
I'm in Australia, have been waiting 73 days and my package is still stuck in Germany.
I've complained about 6 times and the company keeps closing my complaint after sending me a stock standard response. This response suggests that my package probably hasnt been delivered because of my absence... yep - I'm certainly not in Germany!
I've asked them to refund my product two or three times because, after more than 2 months, I've had to buy the product from another location. Again "customer service" keep closing my complaint on the basis that I should continue to wait!
Don't buy from here unless:
1. You're buying a samsung s9 cover or iphone9 cover because that's how long you'll be waiting; or
2. You're looking for the latest range of invisible phone covers.
This is Customer Service Supervisor from Miniinthebox. I am glad to help. After review your case, i had conducted ticketId=15536897 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.