Thumbnail of user kylief4

Kylie F.

Contributor Level

Total Points
80

1 Review by Kylie

  • MiniInTheBox

6/2/17

This company sucks. DO NOT BUY FROM THEM.

I'm in Australia, have been waiting 73 days and my package is still stuck in Germany.

I've complained about 6 times and the company keeps closing my complaint after sending me a stock standard response. This response suggests that my package probably hasnt been delivered because of my absence... yep - I'm certainly not in Germany!

I've asked them to refund my product two or three times because, after more than 2 months, I've had to buy the product from another location. Again "customer service" keep closing my complaint on the basis that I should continue to wait!

Don't buy from here unless:
1. You're buying a samsung s9 cover or iphone9 cover because that's how long you'll be waiting; or
2. You're looking for the latest range of invisible phone covers.

Thumbnail of user minii
Mini I. – MiniInTheBox Rep

This is Customer Service Supervisor from Miniinthebox. I am glad to help. After review your case, i had conducted ticketId=15536897 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.

Kylie hasn’t received any votes.

Kylie hasn’t received any thanks yous.

Kylie doesn’t have any fans yet.

Kylie isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user nb339
1/3/24

MiniIn The Box and parent company Light In the Box are willing to take your Money. BUT, they...

Thumbnail of user brianlane48
10/18/23

That's what I order the one on the table is what I got. It's a complete con and the make it...