Kyle W.

After arranging o return my iPad Air due to the fact that it was permanently locked and unusablesomething which is not a part of the inspection processthe Blinq customer service representative, Charlotte, offered me a comparable item for just an additional $50, which I would have accepted except company policy would not allow me to pay the additional at that time to finalize the deal and have my new device on its way. Instead, they had o refund the price of the defective one after it was received, leaving me the option to buy it then (giving me two charges) or waiting until the credit was made. I waited for the credit, which was only three days, but by that time the device had been sold.
For a company trying to establish a reputation for itself, I will say that a reputation is being established, but judging by my own comments and those of others, it may not be what was anticipated.