I bought 4 KMC KM708 Bully wheels from their eBay store. They seriously need to fire the person in charge of the store. I paid on March 9th and the estimated delivery date was March 26th. Seemed like a long time to wait, but for the price I was willing to do so. March 26th came and went and I received no notice of shippment. I contacted the company a couple times via messages through eBay. I waited a few days between messages to give them a fair amount of time to respond. They never answered. So I decided to email their customer support via the website. They respond the next day and told me they don't deal with the eBay store and gave me a number to call. I call the number and the guy tells me their eBay person is out for the day. They said they would have them contact me when they come in the next morning. The next day I received no email or phone call. What a joke this company is! I did get a refund, after I emailed them threatening to contact the Better Business Bureau. I didn't want a refund, I wanted those wheels that waisted 3 weeks of my time for.