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Kyle S.

Contributor Level

Total Points
180

1 Review by Kyle

  • Liftopia

1/12/15

So, today I attempted to buy a 1-Day lift ticket to a local resort for $27.99. Upon the transaction I was declined, despite having more than enough for a ticket. I attempted to clean up my info and verify my card numbers. Sure enough, declined two more times. Interestingly, Liftopia was able to put holds for those $27.99 on my banking account, yet not able to give me my lift ticket. Two calls to the bank, two calls to loftopia and this is unresolved--I was told the declinings were due to Safari browser. I am now broke until they lift the holds and lift ticketless because of this website. I spoke to a woman named Beth and a gentleman named Sigmund. Both were very hostile and had very poor customer care--offered no help and were on the offensive throughout conversation. I guess this is how they get their return customers. I will not use this website again, and will continue to tell others about this incident. Very unhappy I can't ski and have no money to buy a ticket from another outlet. No resolution was offered, despite me asking multiple times.

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