I was happy to use the resume builder and it help. Then I look at the job board, click on the jobs they offer, I do not like to be redirected to other jobsites (careerbuilder,monster). Then for got to cancel my subscription got hit at a bad time, (right now). I called customer service, talk too Richard and ask for his I.D. too make sure that it is cancel,.... he gave me no I.D. so my next step it to tell my bank to block them if they try again.