This is the second year (yes, it's been a year) since we tried to order shorts for our annual vacation from the website. We paid extra for faster delivery but this morning my wife said when she checked our account, the money had been refunded. They never bothered to contact us and tell us our order had been cancelled. This is exactly what happened to us last year. Like I said, fool me twice, shame on me. To top it off, their call center representatives are flat-out rude.