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Kyle L.

Contributor Level

Total Points
185

2 Reviews by Kyle

  • Amazon

4/17/19

Amazon used to be a good company. Ever since Bezos became the richest
Man in the world they apparently stopped caring about quality or
Customer service. I ordered the Onelink Safe & Sound by First Alert
And they sent be a clearly defective customer returned item that
Already had the "discharge" tab on the back poked through, which
Permanently disables the battery after the smoke detector has failed. I
Let them know and they claimed to have refunded my money (but days later
The refund still hasn't shown up on my credit card online statement),
But wouldn't issue a replacement and told me to buy another one. So I
Bought another one and waited for it to arrive. I opened it and
Immediately saw that it had previously CAUGHT ON FIRE. There were very
Clear burn marks on the item. I appreciate the irony of sending me a
Smoke alarm that had previously caught on fire, but I didn't exactly
Plan on spending hundreds of dollars on a paper weight. So I contacted
Them again and informed them of being sent two clearly defective items
In a row. However, for the second item they are refusing to issue a
Replacement that hasn't been on fire and are making me jump through
Hoops to get a refund. Absolutely awful customer service.

  • Appliances Connection

3/22/17

Product availability, rebate information, and "Authorized Dealer" information listed on this website is misleading and/or false. Good pricing, but don't count on getting your item delivered in a remotely reasonable time after they've already charged you, actually getting rebate money back, or having a full manufacturer's warranty.

Kyle Has Earned 5 Votes

Kyle L.'s review of Appliances Connection earned a Very Helpful vote

Kyle L.'s review of Appliances Connection earned a Well Said vote

Kyle L.'s review of Amazon earned a Fraud Buster vote

Kyle L.'s review of Amazon earned 2 Very Helpful votes

Kyle hasn’t received any thanks yous.

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