I needed my biology assignment within a few hours so I chose their turnaround option which meant that I would get my assignment within three hours. Those three hours became four hours and then six hours. I didnt receive my assignment until the very next day. Not only they costed me my grade, but also refused to refund any amount. I am furious at their childish conduct.
Dear Kyle G.,
Thank you for sharing your feedback with us.
Unfortunately, we do not have a 3-hour delivery. Our shortest deadline is 8 hours. You may verify this information on our website.
Please let me know your order number to check if someone from our team misled you.
Best regards,
Cody J.
Customer Experience Manager