Thumbnail of user kylef91

Kyle F.

Contributor Level

Total Points
82

1 Review by Kyle

  • Fanatics

12/12/19

I received a shipment confirmation from fanatics saying my order had shipped, but in reality, they had just printed a shipping label. Upon talking with customer service they said my order had not been processed, but still refused to cancel it. DO NOT order anything from Fanatics if you ever expect to receive it.

Thumbnail of user erinf11
Nigel P. – Fanatics Rep

Hello Kyle, thank you for your feedback! I am very sorry about the shipping confirmation. Our number one concern is customer satisfaction. The package was shipped on 12/2019. It can take up to 24 hours for the carrier to scan the package into their sorting facility. Per the tracking information, the package will be delivered on 12/19/2019. Once again, I apologize for any frustration this may have caused you. Sincerely, Julian

Kyle Has Earned 2 Votes

Kyle F.'s review of Fanatics earned 2 Very Helpful votes

Kyle hasn’t received any thanks yous.

Kyle doesn’t have any fans yet.

Kyle isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jasonh1335
4/23/24

Absolutely a joke of customer service. I ordered an oversized item that was time sensitive to an...

Thumbnail of user maryg3978
Mary G. reviewed Fanatics
4/13/24

The item I ordered ( birdhouse) on March 2 has not arrived. ( waiting for one month). It seems...