Kylee A.

My medicine for my dog was supposed to arrive Saturday but it is bouncing around in the USPS system with no clear answer from USPS when in will be routed correctly. I tried to get ahold of Allivet through email with no response so I called their CS line and told them what is going on. They tried to tell me that everything looks like it is processing right so I told them to run the tracking and they will see this is not the case. I told them I need these meds ASAP and asked to have one overnighted they told me they couldn't do that I have to wait at least two more days. When you are dealing with meds I feel like as a company they should have more of a sense of urgency to help when issues arise. Unfortunately they are the only place I can find this particular med but their CS is the worst. She pushed me off the phone with you just have to wait. If you can go elsewhere do it!