Ordered a dress, which did not have the measurements listen on the website, so I returned the dress. They do not provide a PAID RETURN LABEL, so you have to pay for the return yourself, which will be like $40+. Oh and you don't return things to where it was sent from, YOU HAVE TO RETURN IT TO THEIR "RETURN" FACILITY IN CHINA. They send you a bunch of emails telling you they will give you money or credit if you keep the dress, like 25$ of the cost or something, to "pay for any alternations.
I shipped my return almost THREE MONTHS AGO and still have not gotten my refund back.
We We still have not received the return package.
We would really appreciated you could provide with us the return tracking number so that we can forward the information to the warehouse and double check if we have receive it or not.
If you do not have the tracking number, you can send us a picture of the return receipt.