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Kwura P.

Contributor Level

Total Points
81

1 Review by Kwura

  • Adidas

7/29/21
Verified purchase

Terrible customer service. The item never arrived and unbelievably Im having to call their third party shipper to file a complaint. I will NEVER purchase from adidas direct again. Very disappointed

Update- it's been 11 days since the alleged delivery and the third party shipper Laser Ship has no answers so Adidas is refusing to refund my $180. Ive officially disputes the charge in PayPal now. This is definitely the last purchase I'll make on adidas.com.

Based on my experience, it's evident that they don't care about their customers

Tip for consumers:
Their shipping partner Lasership is inept

Products used:
$180 Shoes that were never delivered

Service
Shipping
Returns

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