Kwame K.

This online College (Oxford Distance Learning) tells prospective students they can receive learning materials either by electronic copy or hardcopy. You pay £40 for opting for a hardcopy. However, when you opt for the electronic copy and you open the file once, you cannot open the file again. You cannot also print the file. This is after paying fees of more than £400. It leaves you with no option, but to request for a hardcopy and cough out a further £40 pounds. These people at oxford distance learning are really thieves. When you complain about not being able to open the electronic version of their course material they just tell you to try again after spending time and units on the phone to explain your frustration. I registered for a course and opted for both the electronic course material and payment by instalment. After paying the first instalment and not being able to open the file, I complained to them but to no avail. I refused to pay the rest of the course fees till they rectified the situation with my course materials but they simply suspended my account and forwarded it to debt collectors. That is for a service that was never delivered and and the most appaling customer service I have ever experienced. Stay off Oxford Distance Learning (also Oxford College)! They are crooks!