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Kurt S.

Contributor Level

Total Points
84

1 Review by Kurt

  • Scan computers

10/31/20

Recently spent well in excess of a £1000 with SCAN Computers on new pc components, including the new Intel Core i9 *******K CPU. At the time of order (end of September) Scan was taking part in Intel's promotional tie-in with the new Avengers game, of which the i9 *******K processor was listed as a valid purchase. The promotion runs from late August 2020 to late February 2021 (for purchases). After waiting a couple of weeks to get my Master Key code from SCAN, I called them to enquire when it would arrive. Their response was an email with the following: "... we cannot provide you an Avengers code as this is for participating order from the 19/10 to the 30/11..." which, according the promo page on their own site and on INTEL's is utter rubbish. I called again to inform them of their mistake regarding the promotion dates and was told a customer manager would call. They didn't. Instead they emailed right at the close of their day with "... this offer was for a specific timeframe and selected purchases. As such as previously advised we are unable to meet your expectation of supplying a code." Which again is totally incorrect based on their own advertising. Tried to contact again and this time... no response after four days and counting...

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Kurt S.'s review of Scan computers earned 4 Very Helpful votes

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