The app is crash-prone... unacceptable! Especially as one of the most expensive streaming services out there. Also has a lot of counter-intuitive design in-app which is just like, why? Do their coders not understand the human mind? What is so difficult about just copying Netflix? Why do I have to press play TWICE?! For the longest time there was no way to just simply go back to a show's main page if you had already started an episode. These things seem simple & common sense to me, which is why I will not pay a premium price for a service they apparently give minimal effort. Not getting my dollars!